Terms and Conditions
Effective Date: 13/02/2025
Welcome to Modoven! These Terms and Conditions govern your use of our website and our services, including the purchase of our agricultural export products. By accessing or using our website, you agree to abide by these terms. If you do not agree, please refrain from using our services.
1. Introduction
Modoven specializes in the export of premium agricultural products, including Dried Banana Powder, Groundnuts, Jaggery, Jaggery Powder, and Natural Banana Powder. These terms outline the legal agreement between Modoven and our customers.
2. Eligibility
By using this website, you confirm that you:
✔ Are at least 18 years old or have parental/legal guardian consent.
✔ Have the legal authority to enter into agreements and make purchases.
✔ Will comply with all applicable laws and regulations while using our services.
3. Product Information & Availability
We strive to ensure that all product descriptions, prices, and availability details are accurate. However, errors may occur, and we reserve the right to correct them.
Availability of products may vary based on market demand, seasonal changes, and logistics.
4. Orders & Payment
All orders are subject to acceptance and availability.
We accept secure online payments through authorized payment gateways.
Modoven reserves the right to cancel or reject any order if fraudulent activity is suspected or due to unforeseen circumstances.
5. Shipping & Delivery
We deliver globally through reliable shipping partners. Delivery timelines depend on location and order size.
Customers must provide accurate shipping details. Modoven is not responsible for delays or misdeliveries due to incorrect information provided by the customer.
Any customs duties, import taxes, or regulatory fees imposed by destination countries are the buyer’s responsibility.
6. Returns & Refunds
Due to the perishable nature of our agricultural products, returns are not accepted unless there is a quality issue or wrong product received.
Any claims for damaged or incorrect goods must be made within 48 hours of delivery with supporting evidence (photos/videos).
Refunds or replacements will be processed after verification.
7. Intellectual Property Rights
All content, logos, images, and materials on this website are the intellectual property of Modoven. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Limitation of Liability
Modoven shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
While we ensure high-quality standards, we are not responsible for any allergic reactions or health issues resulting from the consumption of our products. Please check the ingredients before purchasing.
9. User Conduct
By using our website, you agree not to:
🚫 Engage in fraudulent, unlawful, or abusive behavior.
🚫 Attempt to disrupt website functionality (hacking, malware, etc.).
🚫 Misuse our services for unauthorized commercial purposes.
10. Privacy & Data Protection
Your personal data is handled in accordance with our Privacy Policy, ensuring confidentiality and security.
11. Force Majeure
Modoven shall not be liable for any failure or delay in performing obligations due to circumstances beyond our control, including but not limited to natural disasters, transportation disruptions, government regulations, or labor strikes.
12. Modifications to Terms
Modoven reserves the right to modify these Terms & Conditions at any time. Any changes will be updated on this page, and continued use of our services constitutes acceptance of the revised terms.
13. Contact Information
For any inquiries or concerns, feel free to reach out to us:
📍 Modoven
Near R.K Road, Post Office – Rishra, Dist. – Hoogly, Pin- 712248, West Bengal
📧 Email: exim@modoven.com
📞 Phone: 9136502347
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Thank you for choosing Modoven – Your Trusted Partner in Agricultural Exports!